Laprairie Pneus et Mécanique at 1085 Boulevard Taschereau, La Prairie

Contacts

Phone:
+1 450-659-5441

Address:
1085 Boulevard Taschereau, La Prairie, Quebec J5R 1W9

Web site:
laprairiepneusmecanique.com

Categories:
Car repair  

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Reviews

• ★ ☆ ☆ ☆ ☆

  20.04.2018

  Thee Dude
  Beware...
  
  My car was sent there for a repair following an impact. They refused to proceed with the repairs judging the ball joints were to be replaced due to normal wear. The repairs required were following a lateral impact for which the ball joints are not designed for. This being said, they could not do an alignment. Returned the car and expected me to pay from my pocket for the ball joints repairs.
  
  Luckily I am able to prove an alignment was done just a few month ago and thus proving the ball joints are shut due to the lateral impact and not due to normal wear. It's impossible and alignment would be done a few month ago and that the ball joint would be shut withing a short amount of time following a lateral impact and that that lateral impact wouldn't be the cause of the ball joint failing.
  
  This worries me a lot since it clearly proves that this garage has no understanding in impact mechanics and more specifically on ball joint following a lateral impact and lose all credibility. And if I was not able to prove this, it would be very hard to argue and I could end up paying hundreds of dollars without knowing any better.
  
  A garage should be a your advocate and should have the knowledge and experience in understanding what kind of tolerance parts have which I don't have for this location.
  
  Until I get through my insurance, I was given a car with ball joint problem which represent a road hazard and therefore I cannot use. And will make an official complain to the body shop referring this garage as well as I will also be emailing the Point S head office with this information.

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